I was at KRK just over two weeks ago, flying to London. Excellent as far as getting to/from the airport – missed the bus to the train connection by a few minutes and had to wait a while, but it was also after 7pm. Shuttle is right outside and only takes about 5 minutes to reach the train. Train took about 30 minutes to get into Krakow Glowny. The airport has a few shops and a restaurant/bar, and plenty of places to sit down upstairs. There is a viewing area on the roof, but you do have to pay. I had run out of change so I didn’t bother. The bathrooms were very small upstairs – one stall and couldn’t fit the luggage trolley in it. There were likely other bathrooms but I didn’t see them. There are gates 1-4 downstairs and 5-8 upstairs. I didn’t realize this at the time, so I went upstairs and through security. When I couldn’t find gate 4 I asked a security guard – he didn’t speak English but his colleague did – and she gave him a hard time for letting me through security without properly checking my boarding pass. They got me through the lower security checkpoint quite quickly and I had no issues further to that. The area around gate 4 was VERY crowded, and with the hot weather it was not pleasant waiting while shoulder to shoulder with a plane load of people. Took a fair length of time to board. When I had arrived at KRK, it took over 45 minutes for our luggage to arrive! Not sure why so long, but it wasn’t very nice to wait when I just wanted to get to old town Krakow! Overall, I really liked this airport. Very modern but could use some improvements.